Gumtree Jobs in Bristol

Gumtree

Bookings Manager

Description

We are a friendly, family-run business based in the centre of Bristol.

At our core we offer affordable, engaging first aid training courses to both individuals and business’ alike with our focus, always towards the highest quality training and customer care. Our USP is aimed at providing a uniquely practical experience of these vital skills as it is so frustrating that so many people’s previous training has been lackluster and boring. This is so far from what first aid training should be.

Since opening our training centre in Bristol 4 years ago we have grown a great reputation and fantastic customer base throughout the Southwest. To support this growth our network of trainers has tripled, and we now are on the hunt to find the next member of our team.

This year we have now opened our doors in Exeter and by the end of the year plan to be operating in both Swindon and Cardiff. As we look to expand over the coming year, we are now looking for a dedicated bookings manager to help run the day to day of the business. This is a varied role as you will be helping with all areas of business logistics. From working with customers and processing orders to managing trainers’ schedules and staff requirements.

The job role is 5 days per week, Mondays to Fridays, and based at our office in Old Market.

£25,000 basic full-time annual salary. A monthly, performance-related bonus scheme also applies.

We are looking for someone that is enthusiastic to be part of a growing company and someone who is looking to really engage with the role and help us develop it further.

Key Responsibilities:

  • Responding to client enquiries via phone and email
  • Maintaining client and leads logs on purpose built CRM system
  • Building relationships with clients and trainers
  • Diary management, setting up bookings, liaising with clients and our trainer network
  • Administering certificates
  • Greeting clients on site on training days
    General office administration and on site overseer on training days
  • Ad hoc tasks that help build the business’s profile e.g. social media marketing, blogging, if it falls
  • within the candidate’s interests/skillset

Vital Skills

  • Excellent customer service and telephone manner
  • Great organization with an eye for detail
  • IT Literate
  • A friendly, can-do attitude

Desired skills

Previous telesales experience desirable but not necessary. This is not a phone sales job but we do require people to be very comfortable on the phone delivering vital information regarding the services we provide.

Benefits

  • Performance related bonus scheme every month
  • Pro rata’d holiday with added time off over Christmas
  • Workplace pension
  • Level 3 First Aid training
  • Option for some homeworking – by negotiation

To apply for this job please visit www.gumtree.com.